mardi 19 septembre 2017

Skype misbehaving

Yeah, "What's new?" I hear you say ;)

We have a Win 10 desktop and a Win 10 laptop, both with Skype installed. Both were working OK until about a week ago, when the laptop Skype developed a persistent ring tone when making a call, even when the recipient's phone was answered, making it unusable.

Google told me that this was a known thing, with various suggestions to fix it. Uninstall/reinstall Skype didn't help, hunting down and deleting a file or two was no good, as they didn't exist.

I'm wondering whether the laptop has received a non-Skype update that's confusing Skype.

Any clues?

eta: Also, Skype hangs after this behaviour and has to be killed through task manager.


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